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FAQs

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Check our FAQ section right below for a quick answer

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Questions? Answers.

What formats are the samples in?

All samples are provided in high-quality WAV format, ensuring compatibility with all major DAWs and samplers.

Are the sounds compatible with all DAWs?

Yes! The samples work with all major DAWs, including FL Studio, Ableton Live, Logic Pro, Cubase, and more.

How do I download my pack after purchase?

After completing your purchase, you'll be redirected to a download page where you can instantly access your pack. You'll also receive a download link via email.

Which version of Serum do I need for the preset packs?

You'll need Serum 2 to use these presets. Make sure you're updated to the latest version for full compatibility!

Are the sounds royalty-free?

Yes! All sounds in our packs are 100% royalty-free, so you can use them in your productions without any restrictions.

Can I get a refund if I don’t like the pack?

Due to the nature of digital downloads, we do not offer refunds once a pack has been downloaded. However, if you have any issues, feel free to contact us at support@soundorashop.com.

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